At Toyota, integrity is both our responsibility as a corporate citizen and the key to the company's success and long-term sustainability. We aspire to the highest standards of ethical behavior in order to lead by example and be a positive influence in the global community we serve.
As Toyota team members, we have an obligation to ourselves, our company, our business partners, and our customers to demonstrate the highest level of integrity. It is not just what we do that counts, but how we do it. Our customers' trust is not given but earned, so it is critical that we strive to gain their trust every day.
It’s imperative that all team members understand the importance of the TMNA Ethics & Conflicts of Interest Policy and exercise good judgment in the performance of their duties. This includes avoiding any potential conflict of interest or the appearance of a conflict of interest. The policy provides guidance and expectations for team members.
Below you will find some of the more common potential conflicts of interest that may require disclosure.
- GIFTS & HOSPITALITY (Meals, Travel, Event Tickets, Entertainment, etc.)
- INTERNAL OR EXTERNAL BUSINESS ACTIVITIES AND RELATIONSHIPS (Negotiated Transactions, Financial Interests, Speaking Engagement, Board of Directors, etc.)
When in doubt, it is best to disclose.
For any situation that seems unclear or that makes you feel uncomfortable, you should contact your supervisor, Human Resources Business Advisor (“HRBA”)/Team Member Relations Representative (TMR), a member of Compliance & Audit, or send an e-mail to Ethics_Officer@toyota.com. You can also use the Toyota Speak Up Line by calling (844) SPEAK-99 or submit online at www.toyota.ethicspoint.com. Both are available 24 hours a day, 7 days a week with the option to remain anonymous.
Compliance resource links:
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- GIFTS & HOSPITALITY (Meals, Travel, Event Tickets, Entertainment, etc.)
- INTERNAL OR EXTERNAL BUSINESS ACTIVITIES AND RELATIONSHIPS (Negotiated Transactions, Financial Interests, Speaking Engagement, Board of Directors, etc.)
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